CUSTOMER SUCCESS ASSOCIATE
Location: Amherst, New York
Customer Success Associate is a vital part of our mission to deliver timely, accurate and professional service to all external or internal customers. This position requires an individual to be action-oriented, adaptable and thorough when assisting customers in expediting orders and correcting post-sales problems. Associates communicate with customer's primarily through phone, email, Live Chat and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions.
Join us on our journey to shape the future of dentistry
Ivoclar Vivadent is one of the world’s leading dental companies with 3600 employees. We love innovation and we thrive on it. We are known for our long-standing experience and high quality. We are guided by our strong values and the company culture of a sustainably operated family-owned business with a long-term vision.
Our mission is making people smile
In order to achieve this goal we are looking for people with good ideas, courage and exceptional drive: focused minds who share our passion. We offer a multifaceted work environment, which is characterized by mutual respect and close collaboration. We translate words into action and continue to evolve. Become part of our team today.
Ivoclar Vivadent, Inc. is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar Vivadent, Inc. will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.