Ivoclar Vivadent Inc.

  • Repair Technician

    Job Location US-NY-Amherst
    Posted Date 8 months ago(9/5/2018 1:15 PM)
    Equipment Repair/Returns
    Regular Full-Time
  • Overview

    We have a few questions for you. Do you have any hobbies like working on cars, troubleshooting electronics or are you a tinkerer always trying to figure out how things work? Have you ever wanted to get into an exciting new career where you travel through North America and the work you do actually makes a difference in people's lives? If you answered yes, we have an exciting new opportunity for you.

    Ivoclar Vivadent is one of the world's leading dental companies.  The company's success is based on comprehensive portfolio of products and systems, strong research and development capabilities and a clear commitment to training and further education.  Ivoclar Vivadent is an exciting, vibrant workplace where new ideas are encouraged and commitment is rewarded.


    We are looking for candidates who are both mechanically and electronically competent, who want to build a career at one of the world's leading dental companies. Ivoclar Vivadent, Inc. will provide the tools, training, and opportunity for you to succeed as repair technician in the dental industry.

    If you are an experienced repair technician, up for a challenge, and want to be a part of a company that changes people's lives, this may be the right fit for you!


    As a Repair Technician, you will be learning how to repair and service the most advanced Dental Equipment in the world. Some examples of what you will be doing include:

    • Provide installation, calibration, maintenance and repair of CAD/CAM equipment and software remotely and on-site at customer’s location.
    • Provide technical advice and support to internal departments (Sales, Customer Service, and Education department).
    • Conduct either remote (phone, net viewer) or on-site troubleshooting and diagnostic support to customers.
    • Oversee and maintain parts inventory in order to meet service and repair schedule/demand.
    • Maintain expert level proficiency in CAD, CAM, design and milling.
    • Maintain excellent and accurate communications with the appropriate staff.
    • Maintain quality logs and records as required by the Quality Management System.


    Job Type: Full-time. 50-75% travel, national, international

    Experience: CAD CAM experience preferred

    Education: High school, required. Certification or Degree in related field, preferred.


    Ivoclar Vivadent, Inc. is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic.  Ivoclar Vivadent, Inc. will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.  We will also make reasonable accommodations during the interview and selection process.


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